Quick answers to the most common questions about registration, payment, shipping, and more.
Frequently Asked Questions
It is a logistics platform that connects factories and service providers directly, facilitating efficient shipping and delivery.
You can go to the top of the page and select "Register," then choose your category whether you are an individual or a beneficiary company, or an individual or company providing logistics services.
You can contract directly with the platform by attaching your commercial registration and VAT details during registration.
The platform helps sustain your business by deferring charges for 30 days. Simply send an email to the platform to activate this feature.
After the delivery process, the system will automatically transfer the amount to your registered bank account.
The platform works with trusted and certified service providers. You can review their previous ratings to ensure service quality.
You can contact our customer support team via email or phone, and the issue will be handled as quickly as possible.