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privacy policy

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    Last updated: 2023-06-26

     

    Privacy Policy for the Khalsah Website:

    This Privacy Policy expressly sets out the general framework for how the Company collects, stores, and uses your data through your use of the Website. We may amend this Policy at any time without reference to you, and such amendments shall take effect from the date they are published on the Website. If you do not wish for your data to be collected, stored, used, or disclosed in accordance with this Policy (including any amendments thereto), you must immediately cease using the Website. Wherever the terms "we," "us," "our," or "Khalsah" appear in this Policy, they refer to the Company, its subsidiaries, officers, agents, affiliates, or assignees.

     

    Personal Information:

    When you register on the Website as a user or in any other capacity, update your data, purchase any products or services, participate in offers, campaigns, or competitions, access our mobile application using your personal information or a social media account, send us emails, submit support requests, contact logistics service providers through the forms or telephone numbers available on the Website, provide feedback, or report a problem with the Website, we will retain and process the data you provide. This data may include your name, address, telephone number, email address, purchase and transaction history, billing details (including credit card details), interests, and other personal information.

     

    General Information:

    We also collect other general data from you when you visit and use the Website. This general information does not contain any personal identification of you, and it may include information such as your Internet Protocol (IP) address, the date and time you accessed the Website, the length of time you spend on the Website, your browsing history (recorded by the text and graphics files that make up that page), the internet address of the website you linked to our website directly from, and other similar general information.

     

    We use personal information for the following purposes:

    1. To provide any services you request from us or from any other company on the Khalsah website.
    2. To provide a better service, and in particular to maintain internal records as well as to improve our products, services, and the Website.
    3. To communicate with you when you request, purchase, or participate in anything through the Website.
    4. To contact you when conducting market research.
    5. To provide you with information about new opportunities, promotions, and special offers, and other information we believe concerns you. If you contact us through the Website, or by email using the contact details specified on the Website, the Company may keep a record of that correspondence.
    6. To provide you, or to allow any other company or third parties to provide you, with information about goods or services that may be of interest to you.
    7. To distinguish or enhance your experience of using the Website and Services, including through the advertisements and direct messages you receive from us, which may be based on your activity on the Website or on the Khalsah website.
    8. To measure or gauge the effectiveness of the advertisements we present to you and to others, and to deliver advertisements suited to you, which may be based on your activity on the Website, on any other company's website, or on external websites.
    9. To offer suggestions and recommendations to you and to other Website users regarding goods or services that may be of interest to you, which may be based on your activity on the Website, on any other company's website, or on external websites.

     

    You agree to the transfer of your personal information to the parties listed below:

    1. Customs clearance companies, agents, land freight companies, air freight companies, sea freight companies, laboratory and standards companies, warehousing and storage companies, or service providers with whom we deal, whenever we are requested to do so or when it forms an integral part of your use of the Website. For example, if you inquire about a service of interest to you, we will transfer your personal information to the agents and partners responsible for the requested service. Once the relevant third party receives your personal information, their use of it will be subject to their own terms of use and privacy policy.
    2. Business partners, suppliers, and subcontractors tasked with performing any contract we conclude with them or with you.
    3. Third-party service providers. We confirm in this regard that we maintain partnership and support relationships with service providers worldwide. Personal information is made available to these parties only when necessary to perform the services they provide to us, such as software, systems, and platform support, direct marketing services, cloud hosting services, advertising, data analysis, order fulfillment, and delivery. Third-party service providers are not permitted to transfer or use the personal information we provide to them for any purpose other than the services they provide to us.

     

    Keeping your personal information secure and preventing unauthorized access is a top priority for us, and we take all reasonable steps to protect it from unauthorized breach, use, modification, disclosure, or destruction. Although we apply physical, electronic, and administrative measures to secure and protect your personal information, we accept no liability for any unauthorized access by external parties, and we do not guarantee the complete protection and security of the personal information you provide or transmit through the Website or by email.

    You may also correct or amend your personal information if it is inaccurate or needs updating. You may also request the deletion of your personal information, although this is subject to legal requirements, obligations, and other factors.

    The information we obtain under this Privacy Policy, including personal information, may be assigned as part of any merger, acquisition, sale of the Company's assets, or transfer of services to another company, and upon the Company's insolvency, bankruptcy, or placement under judicial receivership, to another company as a result of the aforementioned proceedings. You acknowledge and accept that the information collected under this Privacy Policy may form part of the assigned assets. You further acknowledge and confirm that any entity that acquires or succeeds the Company may continue to use the information collected under this Privacy Policy in the manner set out therein.